Vicky Giles

Vicky oversees Traymate by Trojan alongside bath customer services, export orders, and home deliveries, acting as a key link between the business and its customers.

A long-standing member of the Trojan team, Vicky has over 20 years of experience with the company, having joined in 2003. She began her career as an Office Junior in accounts, progressing into sales in 2004 and moving into customer services in 2010. This progression has given her a strong, well-rounded understanding of Trojan’s operations and a deep knowledge of its customers and processes.

Before joining Trojan, Vicky studied business at college and gained early customer service experience working part-time in a coffee shop, where she developed her communication and people skills.

Her proudest career achievement is progressing through the company from Office Junior to Supervisor level, while building long-standing relationships with both colleagues and customers along the way. She values the sense of teamwork at Trojan, where many colleagues have become like family. Beyond her role at Trojan, Vicky enjoys volunteering as a turnstile operator at HTAFC alongside her son, sharing a mutual passion for the club and spending quality time together.